Combined Transport is a provider of flatbed, heavy and specialized trucking services. The U.S.-based transportation and logistics company services 48 states and Canada, with more than 400+ trucks in service, and drivers who are on road for 12+ weeks at a time.
While on their routes, many of Combined Transport’s drivers sleep in their cabs. However, if a truck needs to be serviced or a driver needs a hotel room for any reason, they can call the company’s 24/7 internal call center who will book a reservation that fits their needs.
The call-center team at Combined Transport needed a simple hotel booking solution with transparent pricing that made it easy to track spending and reconcile billing — which led them to Hotel Engine. Read more about how that decision saved the company $111K and led to a surprising benefit – increasing driver retention:
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