The list of subprocessors used by HotelEngine to process customer personal data in connection with its business operations and delivery of service. Not all subprocessors below are used in services offered by HotelEngine. Some subprocessors are used for the provisioning of services or for business support.
HOSTING SERVICES | ||
Name | Summary of Services | Location |
Amazon Web Services | Cloud Service Provider, XAAS | United States |
Heroku | Platform as a Service | United States |
Kinsta | Hosting | United States |
Microsoft 365 | Document hosting | United States |
Snowflake | Data Warehouse | United States |
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CODE REPOSITORY & CI/CD PLATFORM | ||
GitHub | Repo | United States |
CircleCi | CI/CD platform | United States |
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MONITORING AND DATA ANALYTICS | ||
Datadog | Monitoring | United States |
Sentry | Application Monitoring | United States |
AWS Cloudwatch | Monitoring | United States |
Heap | Data Analytics | United States |
Amplitude | Data Analytics | United States |
Looker | Data Analytics | United States |
Saucelabs | QA Testing | United States |
Testrail | QA Testing | United States |
Google Analytics | Analytics | United States |
AB Tasty | Analytics | United States |
Barracuda | Email Security monitoring | United states |
Microsoft sentinel | Security monitoring | United States |
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CUSTOMER SUPPORT AND COMMUNICATION | ||
Vonage | Cloud Communication | United States |
Marketing Automation | United States | |
HubSpot | CRM | United States |
CallRail | Communication | United States |
Hotjar | Communication | United States |
Sendgrid | Communication | United States |
Zero Bounce | Communication | United States |
Twilio | Communication | United States |
Courier | Commuication | United States |
Collective Solutions (BPO) | Customer Support | Philippines |
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CUSTOMER ENGAGEMENT & SALES OPERATION | ||
Salesforce | CRM | United States |
SEMrush | SEO | United States |
Typeform | Engagement | United States |
Meltwater | Customer Insight | United States |
Zoominfo | CRM System | United States |
Sertifi | Agreement and Authorization Platform | United States |
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INVOICING AND PAYMENT PROCESSING | ||
Stripe | Payment | United States |
Spreedly | Payment | United States |
Netsuite | Accounting | United States |
Plaid | Payment | United States |
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HUMAN RESOURCES | ||
Paycom | HR and Payroll | United States |
Greenhouse | Recruitment Platform | United States |
Lattice | HR Performance Management | United States |
