The list of subprocessors used by HotelEngine to process customer personal data in connection with its business operations and delivery of service. Not all subprocessors below are used in services offered by HotelEngine. Some subprocessors are used for the provisioning of services or for business support.

HOSTING SERVICES

Name

Summary of Services

Location

Amazon Web Services

Cloud Service Provider, XAAS

United States

Heroku

Platform as a Service

United States

Kinsta

Hosting

United States

Microsoft 365

Document hosting

United States

Snowflake

Data Warehouse

United States

 

 

 

 

 

 

CODE REPOSITORY & CI/CD PLATFORM

GitHub

Repo

United States

CircleCi

CI/CD platform

United States

 

 

 

 

 

 

MONITORING AND DATA ANALYTICS

Datadog

Monitoring

United States

Sentry

Application Monitoring

United States

AWS Cloudwatch

Monitoring

United States

Heap

Data Analytics

United States

Amplitude

Data Analytics

United States

Looker

Data Analytics

United States

Saucelabs

QA Testing

United States

Testrail

QA Testing

United States

Google Analytics

Analytics

United States

AB Tasty

Analytics

United States

Barracuda

Email Security monitoring

United states

Microsoft sentinel

Security monitoring

United States

 

 

 

 

 

 

CUSTOMER SUPPORT AND COMMUNICATION

Vonage

Cloud Communication

United States

Postal.io

Marketing Automation

United States

HubSpot

CRM

United States

CallRail

Communication

United States

Hotjar

Communication

United States

Sendgrid

Communication

United States

Zero Bounce

Communication

United States

Twilio

Communication

United States

Courier

Commuication

United States

Collective Solutions (BPO)

Customer Support

Philippines

 

 

 

CUSTOMER ENGAGEMENT & SALES OPERATION

Salesforce

CRM

United States

SEMrush

SEO

United States

Typeform

Engagement

United States

Meltwater

Customer Insight

United States

Zoominfo

CRM System

United States

Sertifi

Agreement and Authorization Platform

United States

 

 

 

 

 

 

INVOICING AND PAYMENT PROCESSING

Stripe

Payment

United States

Spreedly

Payment

United States

Netsuite

Accounting

United States

Plaid

Payment

United States

 

 

 

HUMAN RESOURCES

Paycom

HR and Payroll

United States

Greenhouse

Recruitment Platform

United States

Lattice

HR Performance Management

United States