Book With Confidence

Change of plans?
Flex has you covered.

Truly flexible travel is here. Only pay for the nights you stay.

Book With Confidence

Change of plans? Flex has you covered.

Truly flexible travel is here. Only pay for the nights you stay.

Flex hero UK

A backup plan for every booking

You can’t avoid the unexpected — but you can plan for it.
Embrace the flexibility to shorten or cancel any reservation by booking with Flex.

Cancel all or part of a reservation

Cancel your Flex reservation anytime before noon on check-in day, or check out early. You’ll be credited for the change regardless of the hotel's policy.

Watch savings add up

Adding Flex pays off fast when plans are subject to change.
On average, Flex saves customers more than £350 (or €400) on each cancellation.

Instant and effortless refunds

Make changes instantly from the Hotel Engine app or website, and see your account credited right away.

No questions asked

Unlike travel insurances, Flex doesn't require a qualifying reason for cancellations. You'll get your funds back, no questions asked.

Budget Travel Policy UK

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