Truly flexible travel is here. Only pay for the nights you stay.
Truly flexible travel is here — on every booking, at every hotel.
Things don’t always go according to plan — which can add stress, uncertainty and unnecessary expense to a business trip. By selecting the Flex option, you’ll enjoy the peace of mind knowing that you can cancel any reservation without penalty. Flex coverage is available for all bookings, at every hotel on our platform.
Whether a trip is canceled or just shortened, Flex lets you call the shots. In the case of an early departure, simply inform the hotel that you are departing early, select Check Out Early in your trip itinerary, and you’ll get refunded for your unused nights.
The small fee of adding Flex to a reservation pays off fast when plans are subject to change. According to our data, customers get an average of $440 back on Flex cancellations.
When you need to make a change, you can do it instantly from the Hotel Engine app or website — no need to waste time on the phone. Cancellations made outside of the hotel’s refund policy get automatically refunded in the form of Hotel Engine travel credit.
Unlike travel insurance and other similar policies, you don’t need a qualifying reason to cancel a reservation with Flex. Project timelines changed? Had a conflict come up? Traveler got sick? Doesn’t matter — you’ll get your funds back whatever the cause.
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