Manage Multi-Room Bookings with Ease

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Booking multiple rooms under a single reservation is a great way to save time, but what happens when you need to make a modification? With Hotel Engine, it couldn’t be easier to make the changes you need — no matter how many rooms need to be adjusted (or don’t).

Start your modification

First, you’ll need to make sure that your booking can be modified. If you booked a refundable room, check to make sure that you’re still within the refundability window (that is, at any point prior to the deadline set by the property for changes and cancellations to be made). If you booked a nonrefundable room with Flex or FlexPro coverage, you’ll enjoy even more flexibility!

Navigate to the Trips tab and select the reservation you’d like to modify.

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Select your rooms

Whether you’re extending your stay, shortening it or cancelling altogether, you can adjust the rooms on your booking individually. That means if one member of your team is sick and needs to sit the project out, you can cancel only his room. Or if two workers are needed on a different project, you can shorten their rooms and keep the original checkout date for the rest. The possibilities are endless!

Simply select the rooms you wish to modify, submit your request, and leave the rest to us.

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As always, we’re here to help if you have any questions! Contact us 24/7 via online chat, [email protected] or 855-567-4683.