By providing great value to our hotel partners, we get great rates. That means we can take a small cut of each booking — enough to cover 24/7 Member Support and continually re-invest in new technology — and still offer deals to our members that are up to 60% cheaper than consumer sites. That’s why we can keep Hotel Engine free to join and use.
In order to provide the deeply discounted rates we have from our lodging partners, Hotel Engine is a private, members-only platform, so you must have a legitimate business email address to obtain an account or be referred by a member. If your workplace registers as a member, they can invite you to join their account.
We want our members to have plenty of options when booking lodging, and we currently have 700,000+ properties available on our platform. Hotel Engine offers rooms at many major hotel chains, and we are constantly adding new properties to our corporate travel program.
Yes, our platform allows you to enter your loyalty information so you can accrue points from 15+ top hotel loyalty programs on select stays, all while continuing to earn Hotel Engine Rewards on every booking. Just look for the purple loyalty icon along with the corresponding loyalty program, or filter by hotel loyalty eligibility when searching for a stay.
We’re in the business of radically simplifying trip management for everyone, and we believe great hotel rates should be accessible to everyone too.
That’s why Hotel Engine is free to join and use — no contracts, no minimums, no catch.
Click here to learn more.
Yes, you absolutely can! We offer exclusive rates at properties of all types — from budget-friendly inns and popular hotel brands to luxury retreats — in over 185 countries worldwide.
We offer our members two ways to pay for their reservations — pay-as-you-go and Direct Bill. If you’re not enrolled in our Direct Bill program (approval required), you will need to pay for the room upon booking. To learn more about enrolling in Direct Bill, please contact your Hotel Engine Account Manager directly or our Sales team at 720-999-9349.
We always want to keep the booking process as simple and straightforward as possible for our members, so Hotel Engine shows all known taxes and fees upon checkout for each reservation.
You cannot edit or add rooms to an existing reservation. If you need additional rooms, simply book a new reservation at the same property.
Our rates are based on double occupancy and your room is guaranteed to sleep up to two people. Additional adult guests may incur additional charges based on the property’s policies. If you wish to add more people to your reservation, we suggest calling the property directly to make sure you are within their policy guidelines.
You can start saving on lodging instantly once you’re approved, and you can set up your entire travel program within 15 minutes. (Setup time may vary depending on the size of your organization and the number of restrictions you assign to users.)
If you forgot your password, visit here, click Forgot Password, and enter your account email. We will send you an email with instructions to reset your password.
If you know your password and would simply like to change it, you can do so from our website or mobile app using the following steps.
From the web:
From the mobile app:
We know that it is important as a travel manager to have transparency into your travelers’ itineraries and schedules. You will always receive an email confirmation of your travelers’ trips as long as they have designated you as an arranger. The traveler will also receive the itinerary.
We’re dedicated to resolving any issues you experience as quickly as possible.
Email requests will be prioritized based on urgency:
When possible, Member Support can help you extend your reservation. However, some reservation types cannot be extended because the hotel is oversold or the property has a policy that prevents it. For these types of reservations, our Member Support team can help create a new reservation so you can extend your trip.
Member Support is happy to contact the property about name changes, however, granting name changes is solely up to the discretion of the property.